CANCELLATION & RETURN POLICY

We know plans can change. If you can no longer attend your PHASIA class, please cancel your booking at least 24 hours before the class begins.

Cancellations made 24+ hours before class

Your booking will be returned as a class credit, which you can use toward another PHASIA drop-in class.

Late cancellations

Cancellations made less than 24 hours before the class are considered late cancellations. The booking will be charged in full and cannot be refunded or credited.

NO shows

If you do not attend your booked class without cancelling, the booking will be charged in full.

Arrival to class

Please arrive 5–10 minutes before the class begins.

If you arrive after the class has started, you may still join if it is safe to do so and the instructor determines that your late arrival will not disrupt the class. For your safety, entry may be refused once the warm-up has been completed.

Medical Conditions

Participants are responsible for informing PHASIA of any injuries, medical conditions or other circumstances that may affect their ability to participate safely.

Cancellation by PHASIA

In the event that PHASIA needs to cancel or reschedule a class due to instructor illness, venue issues or other unforeseen circumstances, participants will be offered an alternative class date or another appropriate solution.

Contact

If you need to cancel your attendance or have any questions regarding this policy, please contact PHASIA as soon as possible using the contact details provided on our website.